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Debt Management FAQs

  1. Do my creditors have to accept reduced payment offers?
  2. How will my credit rating be affected?
  3. What type of collection action can be pursued against me?
  4. Can I include all my unsecured debts?
  5. Can interest and charges guaranteed to be frozen?
Do my creditors have to accept reduced payment offers?

By law creditors have to accept and bank any payment you make over £5, however anything other than the contractual payment can constitute a breach of contract and collection action can be taken.

How will my credit rating be affected?

Your credit file will show details to other potential lenders that you’re paying reduced repayments. It will also show missed payments.

What type of collection action can be pursued against me?

As you are not making your full contractual payment you are defaulting on your account, this means your lender can pursue collection action against you such as County Court Judgements and possibly charges against your property if you own one. However we work with you and your creditors to keep this course of action to a minimum.

Can I include all my unsecured debts?

Most unsecured debts can be included however the exceptions are council tax arrears, court fines, and utility debts from your current address and rent or mortgage arrears. This is not an exhaustive list; you can contact us for more details.

Are interest and charges guaranteed to be frozen?

No, however we work hard to do this by being in constant touch with your creditors and advising them of your situation. You can help by making a regular payment which shows your creditors you’re serious about repaying your debt, this undoubtedly helps when negotiating with your creditors.

If you are considering a debt management plan or any other debt solutions and have any questions, please call us for free, confidential advice on 08000 434 336.
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(c) Debt Solver Ltd - 2010. All rights reserved. Registered in England and Wales, Company No. 03668178. 5th Floor Trafford Plaza, 73 Seymour Grove, Manchester, M16 0LD.
Your home may be repossessed if you do not keep up repayments on any mortgage(s) or any other loan(s) secured against it. Telephone 08000 434 336 (Free for UK residents only). Calls may be recorded for training and security purposes.